Legal information
Legal notices
The Privacy Policy and Terms of Use for the SOON BE Clinic website.
Privacy Policy
Personal Information Protection Act, Art. 30
Privacy Policy
Personal Information Protection Act, Art. 30
SOON BE Clinic (the “Clinic”) sets out this policy under the Personal Information Protection Act to protect your personal information and to handle related concerns promptly. It applies to personal information processed on this website. Medical records created during treatment are managed separately under the Medical Service Act.
1. Purpose We use personal information only to receive and answer consultation requests (contacting you and arranging a consultation) and to run the website (preventing misuse and, with your consent, analysing visits). If the purpose changes, we will tell you in advance and ask for any consent required.
2. Items processed · Consultation request (required): name, contact number, what you want to discuss · Consultation request (optional): items saved to your list on the pricing page · Collected automatically: page language, browser information, a converted value of your IP address (the original IP is not stored) · Visit statistics (with consent): cookies, page views, device, referral source What you write may include information about your health, so please write only what the consultation needs.
3. Retention and destruction · Consultation requests: 6 months after the consultation ends · Analytics cookies: up to 395 days (collection stops if you withdraw consent) We destroy information without delay once the retention period ends or its purpose is fulfilled. Electronic files are deleted so they cannot be recovered, and paper documents are shredded or incinerated. Information that another law requires us to keep is stored separately for that period.
4. Provision to third parties We provide personal information to third parties only with your consent or where Articles 17 and 18 of the Personal Information Protection Act allow it, such as when a law specifically requires it. We currently provide no personal information to third parties.
5. Outsourced processing · Vercel Inc.: website hosting · Supabase Inc.: storing consultation requests · respond.io: receiving enquiries and messenger consultations · Google LLC: visit statistics (Google Analytics 4, with consent) · BIOADDLAB: running the blog and counting blog visits (with consent) Our contracts set out what is needed to keep personal information safe, and we supervise these processors. Any change of processor or task will be reflected in this policy.
6. Transfer abroad Of the processors above, Vercel Inc. (USA), Supabase Inc. (USA), respond.io (Malaysia) and Google LLC (USA) process the items in Section 2 on servers outside Korea, to the extent each task requires. The data is sent over the network when you use the website or submit a consultation request and is kept for the periods in Section 3. If you do not want your information transferred abroad, you can call us instead of using the request form, and you can decline visit statistics in the cookie settings.
7. Your rights You may at any time ask to access, correct or delete your personal information, to stop its processing, or to withdraw consent. Ask by phone, in person or in writing and we will act without delay. If an agent makes the request on your behalf, please submit a power of attorney.
8. Security measures We keep the staff who handle personal information to a minimum and restrict the admin screens by account and permission. Data in transit is encrypted (HTTPS), and only a converted value of your IP address is stored, never the original.
9. Cookies Analytics cookies are used only if you allow them. You can decline or withdraw consent at any time under “Cookie settings” at the bottom of the page. Your name, contact number and consultation details are never sent to analytics, and personalised advertising is not used. Visit statistics are not used on the Chinese pages.
10. Privacy officer · Officer: Hong Soon-be, Director · Contact: +82 2-565-0411 For questions, complaints or remedies concerning personal information, contact us at the number above and we will reply without delay.
11. Remedies for infringement · Personal Information Dispute Mediation Committee: 1833-6972 (www.kopico.go.kr) · Personal Information Infringement Report Center: 118 (privacy.kisa.or.kr) · Supreme Prosecutors’ Office: 1301 (www.spo.go.kr) · Korean National Police Agency: 182 (ecrm.police.go.kr)
12. Changes to this policy This policy applies from 30 October 2026. If it changes, we will announce it on the website from 7 days before the change takes effect.
Privacy Policy
Personal Information Protection Act, Art. 30
SOON BE Clinic (the “Clinic”) sets out this policy under the Personal Information Protection Act to protect your personal information and to handle related concerns promptly. It applies to personal information processed on this website. Medical records created during treatment are managed separately under the Medical Service Act.
1. Purpose We use personal information only to receive and answer consultation requests (contacting you and arranging a consultation) and to run the website (preventing misuse and, with your consent, analysing visits). If the purpose changes, we will tell you in advance and ask for any consent required.
2. Items processed · Consultation request (required): name, contact number, what you want to discuss · Consultation request (optional): items saved to your list on the pricing page · Collected automatically: page language, browser information, a converted value of your IP address (the original IP is not stored) · Visit statistics (with consent): cookies, page views, device, referral source What you write may include information about your health, so please write only what the consultation needs.
3. Retention and destruction · Consultation requests: 6 months after the consultation ends · Analytics cookies: up to 395 days (collection stops if you withdraw consent) We destroy information without delay once the retention period ends or its purpose is fulfilled. Electronic files are deleted so they cannot be recovered, and paper documents are shredded or incinerated. Information that another law requires us to keep is stored separately for that period.
4. Provision to third parties We provide personal information to third parties only with your consent or where Articles 17 and 18 of the Personal Information Protection Act allow it, such as when a law specifically requires it. We currently provide no personal information to third parties.
5. Outsourced processing · Vercel Inc.: website hosting · Supabase Inc.: storing consultation requests · respond.io: receiving enquiries and messenger consultations · Google LLC: visit statistics (Google Analytics 4, with consent) · BIOADDLAB: running the blog and counting blog visits (with consent) Our contracts set out what is needed to keep personal information safe, and we supervise these processors. Any change of processor or task will be reflected in this policy.
6. Transfer abroad Of the processors above, Vercel Inc. (USA), Supabase Inc. (USA), respond.io (Malaysia) and Google LLC (USA) process the items in Section 2 on servers outside Korea, to the extent each task requires. The data is sent over the network when you use the website or submit a consultation request and is kept for the periods in Section 3. If you do not want your information transferred abroad, you can call us instead of using the request form, and you can decline visit statistics in the cookie settings.
7. Your rights You may at any time ask to access, correct or delete your personal information, to stop its processing, or to withdraw consent. Ask by phone, in person or in writing and we will act without delay. If an agent makes the request on your behalf, please submit a power of attorney.
8. Security measures We keep the staff who handle personal information to a minimum and restrict the admin screens by account and permission. Data in transit is encrypted (HTTPS), and only a converted value of your IP address is stored, never the original.
9. Cookies Analytics cookies are used only if you allow them. You can decline or withdraw consent at any time under “Cookie settings” at the bottom of the page. Your name, contact number and consultation details are never sent to analytics, and personalised advertising is not used. Visit statistics are not used on the Chinese pages.
10. Privacy officer · Officer: Hong Soon-be, Director · Contact: +82 2-565-0411 For questions, complaints or remedies concerning personal information, contact us at the number above and we will reply without delay.
11. Remedies for infringement · Personal Information Dispute Mediation Committee: 1833-6972 (www.kopico.go.kr) · Personal Information Infringement Report Center: 118 (privacy.kisa.or.kr) · Supreme Prosecutors’ Office: 1301 (www.spo.go.kr) · Korean National Police Agency: 182 (ecrm.police.go.kr)
12. Changes to this policy This policy applies from 30 October 2026. If it changes, we will announce it on the website from 7 days before the change takes effect.
Terms of Use
Act on the Regulation of Terms and Conditions
Terms of Use
Act on the Regulation of Terms and Conditions
1. Purpose These terms set out the conditions and procedures for using the website run by SOON BE Clinic (the “Clinic”), and the rights and obligations of the Clinic and its users.
2. Publication and changes The Clinic publishes these terms on the website. It may change them within the limits of the relevant laws and will announce any change on the website from 7 days before it takes effect.
3. Services The website provides treatment information, prices and non-covered treatment fees, consultation requests, columns and the blog, and notices. Medical information on the website is general guidance and does not replace an individual diagnosis or treatment.
4. Consultation requests and bookings A consultation request is not a booking; a booking is made once the Clinic contacts you and the date is confirmed. ‘Your list’ is a way to note what you want to ask during the consultation; it is not a payment or a booking. To change or cancel a booking, please call us.
5. User obligations Do not enter another person’s information, submit a consultation request with false details, or interfere with the running of the website.
6. Copyright Copyright in the text, photographs and design of the website belongs to the Clinic or the original authors. They may not be copied, distributed or used commercially without permission.
7. Limitation of liability The Clinic is not liable when the website cannot be used for reasons beyond its control, such as natural disasters or network failures, unless the Clinic acted intentionally or with gross negligence. The content of other websites linked from this website is the responsibility of their operators.
8. Disputes Disputes about these terms and the use of the website are governed by the laws of the Republic of Korea, and the competent court is determined under the Civil Procedure Act.
Supplementary provision These terms apply from 30 October 2026.
Terms of Use
Act on the Regulation of Terms and Conditions
1. Purpose These terms set out the conditions and procedures for using the website run by SOON BE Clinic (the “Clinic”), and the rights and obligations of the Clinic and its users.
2. Publication and changes The Clinic publishes these terms on the website. It may change them within the limits of the relevant laws and will announce any change on the website from 7 days before it takes effect.
3. Services The website provides treatment information, prices and non-covered treatment fees, consultation requests, columns and the blog, and notices. Medical information on the website is general guidance and does not replace an individual diagnosis or treatment.
4. Consultation requests and bookings A consultation request is not a booking; a booking is made once the Clinic contacts you and the date is confirmed. ‘Your list’ is a way to note what you want to ask during the consultation; it is not a payment or a booking. To change or cancel a booking, please call us.
5. User obligations Do not enter another person’s information, submit a consultation request with false details, or interfere with the running of the website.
6. Copyright Copyright in the text, photographs and design of the website belongs to the Clinic or the original authors. They may not be copied, distributed or used commercially without permission.
7. Limitation of liability The Clinic is not liable when the website cannot be used for reasons beyond its control, such as natural disasters or network failures, unless the Clinic acted intentionally or with gross negligence. The content of other websites linked from this website is the responsibility of their operators.
8. Disputes Disputes about these terms and the use of the website are governed by the laws of the Republic of Korea, and the competent court is determined under the Civil Procedure Act.
Supplementary provision These terms apply from 30 October 2026.
Effective 30 October 2026 · Contact +82 2-565-0411